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        1. Company Name: Leather Point Technology (Shenzhen) Co., Ltd.
        2. Address:  906, Tower B, Rhapsaphanous Technology Building, No. 013, Gaoxin District, Gaoxin South First Road, Yuehai Street, Shenzhen, China
        3. Email: customer@revopoint3d.com

        (3) Operation Manager: Eric Chen

        (4) Customer support: 050 _5539_ 0756

        Support time zone:24 hours

        Payment: Credit card, PAYPAL and bank transfer are supported.

        For more information, click here.

        https://shop.revopoint3d.com/pages/shipping-policy

        Refunds and returns are available here.

        https://shop.revopoint3d.com/pages/return-policy

         

        * After August 1, 2021, all customers ordering from China to Europe will need to provide a Taxpayer Identification Number (TIN) in order to be taxed on most goods and services in their country.

         

        Specifications:

        European countries, TIN (Taxpayer Identification Number)

        Italy, FISCAL Code

        UK, VAT Number

        Russia, ИНН (taxpayer ID number)

        Korea, PCCC (Personal Customs Clearance Code)

        NPWP, Indonesia

        NIF, Spain

         

        *All orders will be processed within 2-3 business days (excluding weekends and holidays) of receiving your order confirmation email. Once your order has been shipped, you will receive another notification regarding tracking information.

         

        Please note that orders that have been placed and dispatched cannot be cancelled. This is because we are unable to collect the goods once they have been issued to the courier company.

        Notice: Delivery will be slightly delayed due to the impact of Covid-19.

         

        transport

        Currently, Revopoint 3D ships packages from local warehouses in the corresponding locations if they correspond to the following countries

        (USA, Europe, Canada, UK.)

        If not, all other parcels will be shipped from our international warehouse in China.

         

         

            Shipping costs and estimates within     Japan:.

         

        journey time

        freight costs

        Standard

        1-2 days

        $38

        Standard (for purchases of $500 or more)

        1-2 days

        $9.9

         

         

         

        frequently asked questions

        1. Shipment confirmation and order tracking

        Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. The tracking number will be activated after 24 hours.

        1. When will I receive my order?

        Shipping from local warehouse: within 2-5 business days.

        After your order:

        If you place your order before 3:00 PM Eastern Standard Time on a business day, you can expect your order to ship within 1-2 days. Orders placed on Fridays after 3pm EST will resume shipping the following Monday.

        Once your order has shipped, tracking information will be automatically emailed to you. If you have not received tracking information, but think your order should have already shipped, please check your junk email folder and see if our email is there.

        Your package will be delivered to your doorstep within 5 working days.

        Shipping from China: 15-20 working days in total.

        After your order:

        Orders placed before 3:00 PM EST on a business day will be expected to ship within 3-5 days. Orders placed on Fridays after 3pm EST will resume shipping the following Monday.

        Once your order has been dispatched, tracking information will be automatically emailed to you. All delivery information will then be updated through the tracking number. If you have not received any tracking information, but think your order should have already been dispatched, please check your junk email folder and see if our email is there.

        Your package will be delivered to your doorstep within 20 working days.

        1. Customs, duties and taxes (domestic and international)

        For customers in the United States, Canada, Mexico, Australia, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands Poland, Portugal, Romania, Slovakia, Spain, Sweden, UK, Norway, Croatia, and all Asian countries.

        Taxes are included in the price.

        The customer will not be charged a second customs clearance fee.

         For customers from other countries: Taxes are not included in the payment.

        Revopoint will declare the official amount at customs.

        These customers should check their country's tax rates and bear their own customs fees. Revopoint will not accept any returned goods due to the high customs fees.