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          POP

          1.What’s the accuracy of the POP?

          POP 3D Scanner includes POP 3D scanner*1, Scanner holder*1, Micro USB*2, Sample sculpture*1, Markers, Blu Tack*1

          POP 3D Scanner Starter KIT includes POP 3D scanner*1, scanner holder*1, Micro USB*2, Sample sculpture*1, Markers, Blu Tack*1, Turntable*1, Phone holder*1

          Please click this link, scroll down to find the free software and the manual:
          https://www.revopoint3d.com/download/

          2.Does it work with Blender?

          It does work with Blender.

          Actually, it works with almost 3D related software. 

          Device Requirements

          1.Is it compatible with IOS, MAC, Android or Windows?

          Our 3D scanners is compatible with Windows, Android, MAC, IOS 

          Interface

          1.What is the interface between 3d scanner & PC?

          You need to plug it to a USB3.0 interface to power up the 3D scanners and transfer the data.

          Details about our 3D scanners

          1.What certificates do your 3D scanners have?

          The certificates our 3D scanners have been CE, ROHS, FCC.

          2.What's the accuracy of POP? 

          POP is a consumer-oriented scanner with the competitive price but high accuracy up to 0.3mm, it has Multi Scanning Modes, easy to operate and convenient to carry, it works with PC/ PHONE/ PAD and directly exports STL/PLY/OBJ.

          For more scanning results, please check these links out:
          https://sketchfab.com/Revopoint3d/models
          https://forum.revopoint3d.com/t/tutorials-how-to-scan-objects-with-markers/3198

          3.What format does it support? 

          The output formats for our 3D scanner are STL, PLY, and OBJ.

          4.What's the resolution of POP?

          POP is with a 2Mega RGB camera, 2 megapixels. 

          The depth camera resolution is 1280×800.

          And it achieves 64000 points per frame.

          Hope this information helps.

          5.If I scan a big item, can I merge the parts together?

          Yes, you can merge them together with our software.

          6.Which are the smallest dimension object Revopoint scanners can capture?

          The minimum scan volume of Revopoint POP is 30x30x30mm, which means that you can obtain a good result at the size of 30x30x30mm and above. For Revopoint POP 2, the minimum scan volume is 20×20×20 (mm).

          Please refer to our small objects scanning at 

          https://www.youtube.com/watch?v=19ZM4C-JPUM

          There is no limitation for the biggest size, but scanning a room takes much time. 

          There is a video for scanning a car on YouTube at https://youtu.be/2GPHCrbNdhE

          Please take it as a reference.

           

          Warranty

          1.I wanted clarification regarding assistance in the event that the scanner has defects before and after the warranty, and if in the case the scanner has any defects at the time of the first start-up. 

          It is 1 year.

          Please don't worry about the warranty.

          We value our customers and would like to solve any problems with the products.

          We tested the items before we ship them out, so the situation you concern about is not likely to happen.

          But if there is a defect, we can resend a new one or pay for the repairing cost as you like.

          Anything I can help, please don't hesitate to contact us.

          Operation

          1.It cannot connect the POP over wireless to my Samsung Note 10.

          The latest version of Revo scan has been released, it is the update software of Handy Scan.

          Now you can download it on Google Play or our official forum.

          Here is the link for you to download:
          https://www.revopoint3d.com/download/

          This version fixed the existent bugs, please try it out.

          Anything I can help, please don't hesitate to contact me.

          2.How do I set up wifi mode?

          For IOS users,

          • Step 1: please turn off your wifi first, make sure the status of your wifi is Not Connected
          • Step 2: go to Settings-General-About-Name, now please change your phone's name to "POP"
          • Step 3: go back to Setting-Personal Hotspot-WLAN Password, now change the password to 12345678, and then turn on "Allow others to join" icon
          • Step 4: wait for 10 seconds, now you can see the blue connection icon showing up on the left top corner of your phone
          • Step 5: open Revo Scan-Setting-Scan Mode(click the suitable one)-Connect Mode-WiFi Mode-Export Format(click the one you like)

          Based on the 5 steps above, wifi mode is finally set up.

          Now, you can enjoy the scanning.

          Here is a video that might help you:
          https://youtu.be/6JWbXEoCoPk

           

          For Android users,

          • Step 1: please turn off your wifi first, make sure the status of your wifi is Not Connected
          • Step 2: go to Settings-Mobile network-Tethering&personal hotspot-Partable WLAN hotspot-Configure WLAN hotspot-Hotspot name, now please change your hotspot's name to "POP"
          • Step 3: change the PASSWORD to 12345678, then click OK.
          • Step 4: open Revo Scan-Setting-Scan Mode(click the suitable one)-Connect Mode-WiFi Mode-Export Format(click the one you like)

          Based on the 4 steps, wifi mode is finally set up. 

          Now, you can enjoy the scanning.

          For general questions, please don't hesitate to email at customer@revopoint3d.com

          For technical questions, please visit https://forum.revopoint3d.com/, our technology team will help you out. 

           

          Videos you might interested in: 

          For more scanning results, please check this link out:

          https://www.thingiverse.com/revopoint/designs
          https://sketchfab.com/Revopoint3d/models
          https://forum.revopoint3d.com/t/tutorials-how-to-scan-objects-with-markers/3198

          For reversing engineering components scanning, please check this out:

          https://www.facebook.com/100000417518532/videos/279990556932262/

          https://www.facebook.com/watch/?v=1040109756752557

          For body scanning, please check this link:
          https://www.youtube.com/watch?v=Jr5Y6_2mH_E

          For human head and body scanning, please check this link:
          https://www.youtube.com/watch?v=cuz2FkNOjBQ

          For a whole human body scanning, please check this link:
          https://www.youtube.com/watch?v=2GPHCrbNdhE&t=47s

           For scanning objects with phone, please check this link out:
          https://www.youtube.com/watch?v=zjfPvgUWpoM

          For black objects scanning, please check this link:
          https://www.youtube.com/watch?v=pOkCJfTa8Rg

          For black hair scanning, please check this link:
          https://www.youtube.com/watch?v=W9zqKjC9Kz4

          For dark objects scanning, please check this link:
          https://www.youtube.com/watch?v=iFrIhQydXX0

          For small objects scanning, please check this link:
          https://www.youtube.com/watch?v=19ZM4C-JPUM

          For Marker mode scanning, please check this link:
          https://www.youtube.com/watch?v=xnrZgzcuq0s
          https://forum.revopoint3d.com/t/tutorials-how-to-scan-objects-with-markers/3198

          For a whole car scanning, please check this link:
          https://www.youtube.com/watch?v=2GPHCrbNdhE&t=47s

          For shoes scanning, please check this out:
          https://www.facebook.com/590879887/videos/930788527480211/

          For further details, please check this out:
          https://sketchfab.com/3d-models/humanscan1-whole-body-mesh-by-pop-obj-9797a84c0da84afc93f981c1771893d8

          POP 2

          Basic Knowledge

          1.What is the accuracy of POP 2 3D Scanner?

          The single capture precision of the POP 2 scanner is up to 0.05 mm

          2.What is the scanning speed?

          The scanning speed of POP 2 can reach 10 FPS, equally 3 million points/s. It can realize higher-speed data acquisition and embedded computing, outputting millions of high-accuracy data points to your laptop or smartphone.

          3.What is the focal length of POP 2?

          The focal length of POP 2 is 150-400mm.

          4.What is special about the new camera of POP 2?

          The RGB camera of POP 2 is 2 Mage Pixel. POP 2 adopts an advanced chip to reach a better texture result.

          5.What is the minimum size of an object that POP 2 can scan?

          The minimum scanning dimension we recommended for POP 2 is 20mm*20mm*20mm, and if you want to scan smaller objects, it would have more miss track warnings. Scanning objects less than 20x20x20mm will not affect the details because the camera accuracy is fixed. Also, putting the smaller object on a bigger object has no change in object dimension, it won't help get any change. But if you are interested in scanning objects less than 20x20x20mm, you can have a try.

          6.Does it have a high requirement for computer ?

          Thanks to the high embedded calculating performance, the standard PC can work with POP 2 3D scanner easily.

          7.Can the scanned model be modified with the design software?

          Yes, the scanned model could be exported in PLY/OBJ/STL format, which is compatible to design software, such as Autodesk CAD, Maya, Rhino, Zbrush, fusion 360 etc.

          8.Can we download the scanned models?

          You can download the 3D models from the Sketchfab and Thingiverse.

          https://www.thingiverse.com/revopoint/designs

          https://sketchfab.com/Revopoint3d/models

          Connection 

          What to do when the POP 2 can't connect to Revo Scan?

          1. Laptop Via USB

            If you use a laptop via a USB cord to connect a POP 2, please check items below:

          • 1)Confirm the latest software from the official website is installed.
          • 2)Verify the Operating System meets Revo Scan's requirements.
          • 3)Make sure that the USB ports meet the USB 3.0 specification.
          • 4)Check Windows' firewall settings and camera permissions.

          2. Laptop Via Wi-Fi

          • If you use a laptop via Wi-Fi to connect a POP 2, please check items below:
          • 1) Confirm the latest software from the official website is installed.
          • 2) Verify the Operating System meets Revo Scan’s requirements.
          • 3) Ensure that you power the POP 2 with a power bank or other power supply.
          • 4) Confirm the laptop's password matches the POP 2's password.

          3. Desktop

            If you use a desktop computer, please check items below:

          • 1) It's recommended to connect via Wi-Fi Mode.
          • 2) If you want to use the USB Mode, please consider a powered USB 3.0 hub.

          4. Smartphone Via Wi-Fi

            If you use an Android or iPhone with Wi-Fi mode, please check items below:

          • 1) Confirm the latest software from the Google Play Store or Apple App Store has been installed.
          • 2) Make sure your Operating System and RAM meet Revo Scan's requirements.
          • 3) Ensure that you power the POP 2 with a power bank or other power supply.
          • 4) Confirm the password is correct.
          • 5) Select Wi-Fi Mode in the Revo Scan Settings page. (Android version only)

          5. Smartphone Via USB

            If you use an Android phone with USB mode, please check items below:

          • 1) Use the 2-in-1 Mobile cable; do NOT connect the POP 2 directly to your phone.
          • 2) Ensure that the phone and power bank are completely charged.
          • 3) Select USB Mode in the Revo Scan Settings page.
          • 4) Verify the Revo Scan's app permissions for camera and storage are approved.
          LED Connection can I install my LED light to help my POP 2’s scans?

          A: Refer to pictures below:

          Scanning

          1.  I successfully connected the POP 2 to Revo Scan with my laptop, but there is no image in one or more windows. What should I do?

          Please reboot both the POP 2 and Revo Scan.

          2. I connected the POP 2 to Revo Scan with my laptop, but the POP 2 Status cycles between Connected & Disconnected, what should I do?

          Plese check if your laptop's USB ports meet the USB 3.0 standard; If yes, then check the camera's permission approval in Security. Refer to https://forum.revopoint3d.com/t/tips-remember-to-check-the-camera-permission-of-your-pc/2536 

          If you use desktop PCs, Wi-Fi connection is suggested; if you use the USB mode, a powered USB hub would help.

          3. I successfully connected the POP 2 to Revo Scan with my phone, but the Revo Scan crashes frequently. What should I do?

           Please turn off other running apps.

          4.  I successfully connected the POP 2 to Revo Scan with my phone, but while scanning, it shows "Out of memory" notification.Any suggestions?

          You can fuse the current captured data first, then continue scanning.

          5.This purchase was for at home duplication and I can't figure out how to convert .obj to an .stl.

          Stl. File is for 3D printing, and it requires a closed model. So in Revo Scan, only meshed data that can be exported in stl. File.

          6.For safety scan, could you please provide the laser wave length of POP 2?

            830-850 nm.  

          7.Why the software closes immediately when  hiting  the button in Revo Scan to start the scan?

            Please check if the firewall is turned off, and if the graphics driver is normal working or needs to be updated: https://www.youtube.com/watch?v=6JWbXEoCoPk

          8.When the software is opened in full screen, why the navigation bar of the computer cannot be seen?

             Please check your laptop/desktop's settings and resolution

          9. I'm a new beginner in 3D scanning, how can I get good scans?

          If you can't get a good scan, try these solutions:

          1) Before scanning, read the User  Manual / Advanced Scanning Tips on the website:https://www.revopoint3d.com/support/pop-2/ or watch the videos on our YouTube channel: https://www.youtube.com/c/Revopoint3D/videos

          2) Practice with the sample sculpture first to get to know the software.

          3) Once Confirm the correct mode has been selected. For example, when scanning objects like cups or boxes with few geometric features, place markers first and use "Marker" mode.

          Any other scanning issues, you can contact our customer service team.

          Advance

          1.Can we directly print the scanned models?

          Yes, the stl file can be directly imported to the 3D slicer softwares.

          2.Can the POP 2 scan black object?

          Yes. POP 2 can scan black object. However, scanning highly reflective black color will be challenging.

          3.Can I use POP 2 to scan something outdoor?

          Yes, it's recommended you to avoid the intense sunlight when scanning something outdoors.

          4.Are there any objects that POP 2 can not scan?

          Transparent or highly reflective objects are not ideal targets for most 3D scanners, including POP 2.

          5.I am a new beginner in 3D scanning, how can I get good scans? 

           If you can't get a good scan, try these solutions: 

          1) Before scanning, read the User Manual / Advanced Scanning Tips on the website:https://www.revopoint3d.com/support/pop-2/ or watch the videos on our YouTube channel: https://www.youtube.com/c/Revopoint3D/videos 

          2) Practice with the sample sculpture first to get to know the software. 

          3) Once Confirm the correct mode has been selected. For example, when scanning objects like cups or boxes with few geometric features, place markers first and use "Marker" mode. 

          Any other scanning issues, you can contact our customer service team. 

          6.I successfully connected the POP 2 to Revo Scan with my laptop, but there is no image in one or more windows. What should I do? 

          Please reboot both the POP 2 and Revo Scan.

          7.When the software is opened in full screen, why the navigation bar of the computer cannot be seen?

          Please check your laptop/desktop's settings and resolution.

          8.I successfully connected the POP 2 to Revo Scan with my phone, but the Revo Scan crashes frequently. What should I do?

          Please turn off other running apps. 

          9.I successfully connected the POP 2 to Revo Scan with my phone, but while scanning, it shows "Out of memory" notification.Any suggestions? 

          You can fuse the current captured data first, then continue scanning. 

          10.This purchase was for at home duplication and I can't figure out how to convert .obj to an .stl.

          Stl. File is for 3D printing, and it requires a closed model. So in Revo Scan, only meshed data that can be exported in stl. File.

          MINI

          What is the accuracy of the MINI 3D Scanner?

          The single-frame precision of MINI is up to 0.02mm.

          What is the scanning speed?

          The 3D scanning speed of MINI can reach 10 FPS. 

          What are the differences between POP 2 and MINI Scanner? 
          MINI and POP 2 target different 3D scanning requirements with different expertise.


          Application Scenarios: POP 2 meets most requirements of makers, DIY lovers, and designers with more usage scenarios, and MINI is more for professional applications like reverse engineering, quality control, 3D measurements, jewelry design, healthcare applications, and more. 


          Recommend Scan Volume: 

          MINI: 10 x10 x10 (mm) ~ 500 x 500 x 500 (mm). 

          POP 2: 20 x 20 x 20 (mm) ~ 3 x 3 x 3 (m).

          * You can scan the objects with a larger size, but it needs multiple scans and post-process, requiring a high-end laptop and scanning skills.


          Light Source: the MINI uses a blue light source, and it requires an indoor scanning environment to ensure precision. If you are looking for a face/body modeling solution, we recommend you choose the POP 2.

          Can we directly print the scanned models?

          Yes, the STL. file can be directly imported to the slicer software. 

          Can the scanned model be modified with the design software?

          Yes, the model scanned by MINI could be exported in PLY/OBJ/STL. format, compatible with most design software, such as Autodesk CAD, Maya, Rhino, Zbrush, fusion 360, etc.

          Does it have a high requirement for computers?

          No. The office PCs can work with a MINI scanner. However, considering the processing time, it is recommended that the computer with a high-performance CPU and larger RAM (16GB and above). 

          Are there any objects that MINI cannot scan? 

          For transparent and highly reflective objects, you need to use scan spray on them. 

          For the objects larger than 500 x 500 x 500 (mm), multiple scans and post-processing is needed.

          Can I use MINI to scan something outdoor? 

          Sorry. With the blue light technology, outdoor scanning is not recommended. However, the MINI works when the sun goes down.

          What is the minimum size of an object that MINI can scan?

          The minimum scanning dimension we recommended for MINI is 10 x10 x10 (mm).

          What is the software coming with MINI?

          Revopoint has developed three powerful software for obtaining an even more perfect model:


          The scanning software - Revo Scan;


          The model editing software – Revo Studio;


          The calibration software – Revo Calibration.


          Download link: https://www.revopoint3d.com/download/pop-2/


          For further information, please read below:


          Revo Scan- Our scanning software Revo Scan supports three common output formats (PLY, OBJ, and STL) and is compatible with major professional application software. It is ideal for users to achieve a convenient and efficient cross-platform workflow.


          Revo Studio- Revo Studio is a self-developed 3D model editing software. It possesses ‘Clip’, ‘Mesh’, ‘Simplify’, ‘Fill Hole’, and ‘Alignment’ features. You can edit the point cloud files and mesh models. In addition, you can further enhance your creativity by fusing and aligning multiple models.


          Revo Calibration- Revo Calibration is a calibration software designed for portable 3D handheld scanners. With Revo Calibration, you can re-calibrate the scanner and reset the internal parameters of the camera. It guarantees the precision of the MINI remains the same as the industrial standard, ensuring you a high-quality and accurate 3D model every time.

          or