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        Shipping Policy

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        Updated August 1st, 2021.

        *With immediate effect from August 1st, 2021 onwards, all customers with orders from China to Europe need to provide their TAX IDENTIFICATION NUMBERS (TINs) for taxation on most goods and services in their country.

        With specification in:
        European Countries, TINs (Tax Identification Numbers)
        Italy, FISCAL Code
        The United Kingdom, VAT number
        Russia, ИНН (Taxpayer ID Number)
        South Korea, PCCC (Personal Customs Clearance Code)
        Indonesia, NPWP
        Spain, NIF

        *All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification regarding tracking information when your order has shipped. 

        *Do take note that all orders that has been ordered and shipped cannot be canceled. This is due to the fact that we are unable to retrieve the item after it has been issued to the courier company.

        Tips: Affected by Covid-19, there will be some delay on the delivery.

        Shipping 

        Currently, Revopoint 3D will ship your parcel from our local warehouse in the corresponding locations if you fall under these countries:

        The USA, EUROPE, CANADA, and The UK. 

        If not, all other parcels will ship from our international warehouse located in China.

         

        Domestic Shipping Rates and Estimates

        USA - Domestic

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard
        3-5 business days
         $9.90
        Free Shipping Above $100 3-5 business days $0.00

         

        Shipment to P.O boxes. or Apo/FPO addresses

        Our carrier will only accept shipments to a valid street address. They do not deliver to P.O. Boxes. Additionally, Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

        International Shipping Policy

        International Shipping Rates and Estimates

        *EUROPE

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard
         3-5 business days
         $9.90
        Free Shipping Above $100
         3-5 business days
        $0.00


        CANADA

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard  3-5 business days  $9.90
        Free Shipping Above $100 3-5 business days $0.00


        AUSTRALIA

        Shipping Method
        Estimated Delivery Time
        Shipment Cost (USD)
        Standard 
        3-5 business days
        $60.00 


        *ASIA (1)

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard  5-10 business days  $38.00
        Standard - Above $500
        5-10 business days
        $9.90


        *ASIA (2)

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard 
        5-10 business days
         $65.00
        Standard - Above $500
        5-10 business days
        $20.00


        MEXICO

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard 
        5-10 business days
         $50.00


        NEW ZEALAND

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard 
        5-10 business days

         $60.00 


         

        *From here on downwards, additional fees imposed are the customer's responsibilities, if there are any (e.g tariffs, taxes, etc.)

        INDIA

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard - Additional fees imposed are customer's responsibilities (e.g tariffs, taxes, etc.)
        5-10 business days
         $60.00

         

        RUSSIA

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard - Additional fees imposed are customer's responsibilities (e. tariffs, taxes, etc.)
        5-10 business days  $45.00


        *REST OF THE WORLD

        Shipping Method Estimated Delivery Time Shipment Cost (USD)
        Standard - Additional fees imposed are customer's responsibilities (e. tariffs, taxes, etc.)
        5-10 business days  $50.00
        *The $50USD cost is only a reference for the rest of the world. For remote countries, the merchant will contact you to pay for freight. After which the goods will be delivered. 

        Frequently Asked Questions

        1. Shipment confirmation & Order tracking

        You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active after 24hours.

        2. When will I receive my order?

        • Shipping from local warehouse: Within 2-5 working days. 
        After placing your order:
        You can expect your order to ship out within 1-2 days if ordered by 3pm ET on a Business day. Orders placed on a Friday after 3pm ET will take resume shipping on the following Monday.
        The tracking information will be automatically emailed to you after your order ships. If you don't receive tracking information but believe your order should have already shipped, please check your Junk Mail email folder to see if our email to you is there.
        The parcel should reach your doorstep within 5 working days.
        • Shipping from China: In total of 5-10 working days. 
        After placing your order:
        You can expect your order to ship out within 3-5 days if ordered by 3pm ET on a Business day. Orders placed on a Friday after 3pm ET will take resume shipping on the following Monday.
        The tracking information will be automatically emailed to you after your order ships. Afterward, all delivery information will be updated through the tracking number. If you don't receive tracking information but believe your order should have already shipped, please check your Junk Mail email folder to see if our email to you is there.

        The parcel should reach your doorstep within 15 working days.

        3. Customs, Duties, and Taxes (Domestic and International)

        For customers from United States, Canada, Mexico, Australia, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom, Norway, Croatia and all Asian countries: 

        *Taxes are included in the payment. The customer will not be claimed the customs fee for a second time. 

        For customers from other countries: 

        *Taxes are not included in the payment and Revopoint will declare at the customs with its official value. Those customers shall check tax rate of their countries and pay customs clearance fee by themselves. 

        Revopoint will not accepted the product returned because of high customs fee. 

        4. For orders pertaining to Russia, Korea, and Italy:

        A Company Name is needed for orders to Russia.
        A PCCC (Personal Customs Clearance Code) is needed for orders to Korea.
        A FISCAL CODE is needed for orders to Italy.

         

        5. Address Change & Related Procedure

        In case of address changing, please contact the local carrier first. If your local logistics agency refuses your request, please send messages to customer@revopoint3d.com. 

        Process of Address Change: 

        (Customer) Sending new address to customer@revopoint3d.com (Revopoint) Providing Payment Link for address change (Customer) Paying & providing order number (Revopoint) Contacting logistics agency to change address 

        Note: 

        1) The address changed shall be in the same country as the one you provided when placing your order, and our logistics agencies has no support for cross-border address changing service. 

        2) Address Change Fee: 

        Normally, the fee for address change varies from US$15 to US$50. 

        For remote areas, we will claim an additional charge about US$ 50. 

         

        ADDITIONAL

        All shipping destinations categorized under EUROPE, ASIA(1), ASIA (2), and THE REST OF THE WORLD are listed below. 

        All areas covered under *EUROPE are listed here:

        Austria, Belgium, Bulgaria, Cyprus, Czech, Croatia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

         

        All areas covered under *ASIA (1) are listed here:

        Singapore, South Korea, Japan, Hong Kong SAR, Macao SAR, Taiwan, China.

         

        All areas covered under *ASIA (2) are listed here:

        Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Cambodia, Christmas Island, Cocos (Keeling) Islands, Indonesia, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Palestinian Territories, Qatar, Saudi Arabia, Sri Lanka, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Philippines, Brunei, Pakistan.

         

         

        All areas covered under *THE REST OF THE WORLD are listed here:

        Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Burkina Faso, Burundi, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Vatican City, Honduras, Iceland, Isle of Man, Jamaica, Jersey, Kenya, Kiribati, Kosovo, Lesotho, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Monaco, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Cameroon, Réunion, Rwanda, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, San Marino, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Switzerland, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, U.S. Outlying Islands, Uruguay, Vanuatu, Venezuela, British Virgin Islands, Wallis & Futuna, Western Sahara, Zambia, Zimbabwe, Tristan da Cunha, Ascension Island, Chile, Egypt, South Africa.